Dunlop has appointed a new Product Support Technician for East Anglia, London and the South East.

Ipswich-based Carl Cox will support builders’ merchants, decorating supply centres and tradespeople with technical, sales and training enquiries for the Dunlop and Dunlop Pro Décor brands in the region.

Carl joins Dunlop from Ceramic Tiles where he worked as a site manager for the company’s flagship showroom and trade centre in Ipswich working with tradespeople on all aspects of tiles and tiling.

He has worked in the tiling industry throughout his career, and was previously employed with Tile Mates in Portslade.

Debi Boulton, Sales and Marketing Manager, said: “We’re delighted to welcome Carl onto the Dunlop team. He has many years’ experience working with tradespeople in the industry and will be a valuable first port of call for all of our customers and clients.”

Carl added: “I’m delighted to be joining such an established and trusted brand throughout the merchant and decorating sector, which is widely recognised for producing affordable, but high-quality products backed up by a great support team.

“I can’t wait to work with tradespeople and merchants to help drive the brand forward.”

Carl will be supported in the role by Richard Homan – Area Sales Manager for the region – who has transferred from sister brand BAL adhesives.

Dunlop has also announced the promotion of Martin Pouncey to Technical Support Manager.

Martin had previously worked with the brand in a Product Support capacity in the Midlands, and will now manage the Dunlop support team as well as liaising with training colleges and Dunlop stockists across the country.

Debi said: “Martin has a wealth of knowledge and contacts in the tiling and decorating industry, and has worked with colleges throughout the country throughout his career with the company and previously as a tiling lecturer.

Picture caption: Carl Cox has joined Dunlop has its new Product Support Technician for East Anglia, London and the South East.