Deb Dillon-Foster has been appointed Head of Customer Engagement, and Amy Fernandes has joined the business as Agile Delivery Lead.

Previously a Senior Sales Manager at Scott Group, Deb Dillon-Foster will be responsible for transitioning customers at the top of the building materials supply chain to The Pallet Loop.

Before joining Scott Group, she was Manager of Sales and Service at CHEP, the largest global pallet pooling company and the operator of a pool of blue pallets in the retail sector. Dillon-Foster also worked for a number of years at RM2 International – a US-based company that has a pool of composite pallets employed by retailers and manufacturers in North America. In total, she has more than 25 years of experience in the pallet industry.

Amy Fernandes joins The Pallet Loop from University College London (UCL), where she was Agile Delivery Manager for the Research Data Product Team in the Information Services Division. She was responsible for the delivery of new services, as well as improvements and maintenance to current services within the product team, including JIRA, financial, resource and process management. Before UCL, Amy was a Project Manager at Leeds Community Healthcare NHS Trust.

Phil Dent, CEO of The Pallet Loop, said: “Deb and Amy join The Pallet Loop at a pivotal point. The last few months we’ve focused on face-to-face engagement with manufacturers, merchants and end users throughout the building materials supply chain.

“With help from the Builders Merchants Federation, we’ve hosted a series of working group meetings with different stakeholders to discuss the practicalities of implementing The Pallet Loop. That dialogue is progressing well with several end-to-end trials now underway.

“We’ve also had excellent feedback from principal contractors and housebuilders, which are currently responsible for the disposal of pallets. They are incredibly keen for Loop to roll out and many have, in readiness, started using our LoopBack service to collect single-use white pallets.

“As our conversations continue, and as full scale roll out draws nearer, Amy and Deb’s roles will be invaluable.”