In January, Wolseley staff completed 12,000 courses via the company’s Online Training Academy.

Wolseley UK employees excel in online training

Published:  07 May, 2014

A new record has been set for the most online training courses completed in a month by Wolseley UK employees.

A new record has been set for the most online training courses completed in a month by Wolseley UK employees.

The knowledge-hungry staff completed 12,000 courses via the company’s Online Training Academy during January 2014. New data from the Academy also shows that upping training effort has been a year-round achievement, with employees completing twice the number of online training courses compared to last year.

The data also showed that 95% of the company’s 6,000-strong workforce improved their customer service skills by passing a bespoke Wolseley UK customer service course, and 84% of employees passed a new and updated Manual Handling module, which teaches employees how to keep themselves – and their customers – safe in the workplace.

“The beauty of our Online Training Academy is that it’s convenient,” said Sukhy Bhogal, e-learning manager at Wolseley UK. “Courses are accessible at any time, from any computer, and employees can start and stop their training according to their workloads. It’s a win-win for employees and customers alike – employees learn new skills and product knowledge, which benefits our customers because they get even better customer service.

“As a business, we take pride in developing our people and we actively work with suppliers and partners to keep the Academy up to date with relevant and fresh content. We’re thrilled with the latest figures as it demonstrates we are providing content that is valuable.”

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