NMBS secures ISO 9001 certification

Published:  04 November, 2013

NMBS has successfully achieved ISO 9001 certification after a rigorous and in-depth assessment process carried out by a team of independent auditors.

In order to gain ISO 9001 certification, those applying must be able to demonstrate quality management systems that cover different and diverse aspects of their business, from their employment practices and operational management to their service delivery. Applicants must also show that they are committed to continuous improvement.

“Everyone at NMBS is absolutely delighted that we have successfully achieved ISO 9001 accreditation and especially so in our 50th anniversary year,” said NMBS’ managing director Chris Hayward. “We have always believed that our methods of working and commitment to quality management are second to none, but achieving ISO 9001 allows us to offer independent and impartial verification of that fact. It also complements some of our other existing quality standards such as Investors in People which we have held since 1997.

“I’d like to congratulate the entire team for their efforts in securing this globally recognised and respected standard. ISO 9001 demonstrates to our members and suppliers alike that NMBS is an organisation which cares about quality and about investing into working processes and systems that meet the very highest standards.”

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