PTS has extended its late-night ordering service until 8pm for next-day delivery during the heating season.

PTS puts service first for spares customers

Published:  16 September, 2013

PTS is ready to support heating engineers through the busy heating season by boosting its late-night ordering and next-day delivery for its spares customers.

The extended service means that orders placed until 8pm will be automatically valid for delivery to any UK branch the next morning. PTS has also published a brand new spares brochure, which will be available to pick up at nationwide branches from September.

Chris Bosworth, managing director of spares, said: “As well as having over 200 dedicated spares counters in branches across the country, we have a national call centre taking calls until 8pm, so access to over 60,000 product lines has never been easier. This availability is backed by expert service and a comprehensive online product selection tool that will make the selection of spares efficient and effective.

“These initiatives have been put in place to provide as much support as possible to heating engineers during the heating season. We hope they will save our customers valuable time, allowing them to capitalise on the peak in the market.”

Account customers can call the PTS National Spares Hotline on 0844 335 1901. For further information on PTS call 01788 527700, visit or text PTS or SPARES to 83332 to find your nearest branch.

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