Arrow XL introduces late cut-off for delivery service
Published: 12 August, 2013
Two-man delivery specialist Arrow XL has launched a new and improved 48-hour delivery service for retailers.
Geared towards improving the customer experience, this new service extends the cut-off time for retailers to place orders up to 9pm, instead of the previous cut-off of 4pm, and is available to 98% of the UK mainland population, Monday to Saturday, six days a week.
Gary Monk, chief executive officer of Arrow XL, said: “Offering a seamless solution for our clients and their customers is part and parcel of what we do, so we’re pleased to be enhancing our service to 98% of the UK mainland population. In extending the cut-off time for retailers to send orders to Arrow XL, we’re offering their customers more time to purchase and still benefit from a flexible and convenient 48-hour delivery service.”
Jim Roebuck, logistics director of Shop Direct – one of Arrow XL’s clients – said: “By extending the cut-off time to book a delivery with Arrow XL, we can offer greater convenience to our customers and improve the overall experience. Being able to offer quicker delivery services can make the difference in a customer choosing to shop with us. Arrow XL is continuing to innovate its service proposition providing opportunities for us to differentiate ourselves in the marketplace.”