IronmongeryDirect, online and mail order supplier of ironmongery products to the trade, has started a new apprenticeship scheme.
Ben Lake and Rebecca Weston have taken up positions in the contact centre at the Basildon HQ to train for an NVQ in customer service. Their apprenticeships will run for 12 months, during which time they will learn all aspects of the business to help them towards their qualifications.
Meanwhile, Raye Rowland and Matt Whitehead will be working towards a City & Guilds in Warehousing based in the distribution centre.
Wayne Lysaght-Mason, managing director of IronmongeryDirect, said: “While we have invested in the business infrastructure, equally important is the investment in people. We’re really pleased to be starting an apprenticeship scheme, in such a key area of the business, which adds further to our commitment to staff.”
With over 14,000 products in the range, there is a requirement for continual education, training and product awareness sessions across the whole IronmongeryDirect team. The company already invests in training staff to GAI (Guild of Architectural Ironmongers) Standards. IronmongeryDirect has grown significantly in recent years; the company relocated to its current 50,000 sq ft premises in Basildon two years ago and staff numbers have increased by 15% since.
IronmongeryDirect has been in the business of supplying architectural ironmongery to builders, joiners and shop fitters for over 40 years.
