LUTTERWORTH: Installing Uponor plumbing and heating systems has been made easier for tradesmen, after an online troubleshooting tool was invented by the brand.
For the first time, hundreds of answers to commonly asked questions are given for plumbers and installers to access direct from their smart phone, palm devises or internet enabled mobile phones.
The website can be accessed from most modern mobile phones and offers real time solutions for a number of queries, with over 72 pages of expertise documented on one site and increasing day by day.
Uponor’s technical support engineer John Ashford created the site from scratch and believes it will make installing Uponor underfloor heating and plumbing systems even more straightforward and trouble-free. He said: “We have created a destination to store all of Uponor’s technical information, which is available at the tip of your finger.
“With Uponor’s technical information accessible to everyone through this application, we will alleviate the inconvenience for tradesmen of having to make phone calls for what are usually straightforward queries. Using yesterday’s experience with today’s technology, we will take Uponor into tomorrow’s world with this technology, which is an industry first.”
Mr Ashford said that the website would continue to evolve as more tradesmen used it and would offer bespoke tips and guidance as feedback is received.
“This concept is limitless and will evolve into however far the imagination takes it. There are illustrations and step-by-step guides and we feel that it will literally help all of us.”
