Managing director John Savage and fellow director Gary Riseborough at the new head office.
Flame expands into new head office to support growth
Published: 28 October, 2015
Flame Heating Spares has opened a new head office on Tyneside, doubling its floor space, to support ambitious growth.
The company, founded in 2011, now has four outlets, including the new 8,000 sq ft lead branch on Gateshead’s Team Valley Trading Estate.
The new site replaces Flame’s original Team Valley head office, which opened in 2011. The company now employs 13 people.
Having opened a third branch in the autumn of 2014 in South Shields, followed by a fourth in Sunderland in the summer of 2015, the business is considering further growth in the coming year.
The new head office, on Ninth Avenue, will also operate as a warehousing facility for expansive stock levels capable of supporting the growing number of branches to ensure a same-day spares service to customers of all sites.
John Savage, managing director of Flame Heating Spares, said: “As the business has grown its number of branches, we have also seen an increase in staffing – including the appointment of our first two apprentices this year – and in the required warehousing space to ensure we maintain our high levels of service.
“The last 12 months have been very busy, with the signing of a supplier agreement to cover all of 0800 Repair’s vans and the opening of our South Shields and Sunderland branches.
“Our customers know they can get the parts they need on the day they need them, which is one of the things that sets us apart from the competition. With the additional warehousing space available at our head office, we can make this service even better and ensure we can support new branches when they come online.”