Three-fifths of installers fail to report non-compliant electrical products, survey suggests

Published:  16 October, 2015

Trade association NAPIT says it has increased its efforts to reduce the impact non-compliant, defective, suspicious or counterfeit products have on electrical installers, as a survey suggests 60% of tradespeople fail to report products that contravene regulations.

It comes in response to the results of a major installer survey which showed that:

  • Nearly 60% of respondents encounter non-compliant electrical products but don't report them and, of these, 45% said that it was because they didn't know where to report them
  • 53% said they caused an inconvenience and 25% said they have caused a direct safety risk to customers
  • 45% of electrical installers are unsure whether they have the necessary knowledge to identify counterfeit electrical goods in most cases
  • 95% of the respondents would like to receive further guidance on how to identify counterfeit/non-compliant electrical products

NAPIT group technical director and trade association chairman Frank Bertie said: "When we heard the serious concerns one of our members and saw those concerns directly reflected in the experiences of hundreds of installers through our electrical products survey, the need to tackle the problem became clear."

"That's why we have created a new Defective, Suspicious or Counterfeit Products Reporting Form in cooperation with BEAMA, a trade association which represents manufacturers of electrical infrastructure products, and the Electrotechical Market Surveillance Group (EMS)."

The new form will allow NAPIT members to draw attention to potentially dangerous electrical products and pass that information on to EMS member organisations, who conduct their own product testing using independent labs to pursue cases of misselling - working with Trading Standards and/or the Health & Safety Executive to get dangerous products removed from the shelves.

"At the same time, we're working with likeminded organisations to support 'Does it Comply?' - a multilateral industry initiative designed increase awareness of the dangers of substandard electrical products,” Mr Bertie added.

"This new website is a fantastic resource which will be invaluable to NAPIT members and non-members alike who want to find out about non-compliant and counterfeit products and report any problems they come across."

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