Worcester launches mobile website
Published: 28 August, 2015
Worcester, Bosch Group has launched a mobile-friendly website that has been developed to provide installers with useful resources, including its very own Energy-related Products (ErP) label generator.
Ahead of the launch of the ErP Directive this September, the new website will provide installers with a free online tool to assist with the production of an energy efficiency label for heating systems comprising multiple products.
Using the tool, installers are asked either to select the Worcester products being fitted, or input the performance data of other manufacturers’ products, to produce a label that can be saved, printed, or emailed to their customer.
In addition to the ErP label generator, Worcester’s new website has also been optimised for smartphone use to make it responsive for those installers wishing to use it as a resource for product information, technical assistance, and contact details both during and between jobs.
Thanks to a catalogue of integrated videos, installers can familiarise themselves with a number of technical procedures. Meanwhile, a troubleshooting tool for homeowners and easy to follow videos on Worcester’s range of controls provide the resources for installers to point their customers towards during the handover process.
Martyn Bridges, director of marketing and technical support at Worcester, Bosch Group, said: “With our website generating millions of hits every year, we recognised the need to develop a new website which is capable of being an invaluable tool for installers and their customers on a daily basis.
“Our new ErP label generator is typical of a wider catalogue of useful resources which can be used just as well on-the-go as they can from the office.
“While research tells us that a growing number of installers are visiting our website on their smartphones at various points during the working day, there is also demand among their customers for simple troubleshooting advice, which may prove invaluable should they encounter any performance issues with their heating and hot water.
“Installers can expect to see our website evolve over time as we ensure it can always be relied upon as a first port of call for all manner of information relating to our products and services as well as wider industry developments,” Mr Bridges said.