Origin invests in new machinery
Published: 16 July, 2015
Origin has ordered £300,000 worth of new machinery to ‘future-proof’ its business and keep abreast of the continued demand for its products.
Investing in the equipment will help the Buckinghamshire-based business maintain its high-quality standards, increase capacity, and grow further in the aluminium door and window sector.
Ben Brocklesby, sales and marketing director, said: “Investing in new machinery is always top of our priority list, as it enables us to maintain high-quality standards as we grow. It will also boost productivity and production and ultimately contribute to the overall economy. The logic behind it is simple; by investing in the latest technology the company is able to save time and money as it doubles its manpower production efforts.”
The investment will significantly streamline Origin’s manufacturing processes and help maintain its 100% delivery record on its ‘Your Lead Time, Not Ours’ service, which offers a zero lead time on its bi-fold doors and an unrivalled one week lead time on the Origin Window.
Not only has Origin financially invested in its company growth, but also its staff by introducing a two week induction course for all new employees, with a one week refresher a month in.
Mr Brocklesby added: “The culture and ethos of Origin is very much a family one and our values are at the forefront of how we do, and deliver, our business, so it’s important that all employees know the company background.
“In 2002, Origin employed two members of staff; it now employs 153 people and is growing rapidly, so it is imperative that there is an ongoing commitment to monitor and review how staff view the Origin brand. Origin’s employees are our greatest asset, and we consistently drive for everyone to be happy, engaged and rewarded as they are the eyes and ears of the business.”
Origin employee training covers all departments from admin and sales right through to the factory process, trade showroom and complete competitor knowledge. This is so every employee understands Origin’s core values and the significance each person plays in achieving the company’s goals.
Origin sets out a personal growth plan so all staff can maintain and control their own destiny within the Origin team with ongoing training and development where necessary, which has increased job security for employees.
Having invested significantly in the business and its employees from the start, Origin has witnessed a rise in customer confidence and sales, with 89% of customers rating Origin either a four or five out of five when it comes to product and customer service.