Distributor BSS Industrial has teamed up with Alfa Laval, one of its diamond status suppliers, to provide in-depth product training on gasketed plate heat exchangers (GPHE) to ensure the best possible solutions are passed on to customers.

The interactive course, which has been completed four times by over 50 delegates, has given the BSS Industrial team access to new and improved sales tools and high tech materials to improve specification accuracy. It has also given staff an opportunity to gain in-depth knowledge about the key features of each Alfa Laval GPHE, including low maintenance costs, increased uptime, high heat transfer efficiency, and the ability to reduce operating costs by 20%.

Vikki Horn, BSS Industrial heating and renewables product group m anager, said: “As one of our diamond suppliers, it’s vital that BSS staff know the products of Alfa Laval inside and out. As a brand favoured by our customers, it means that we can offer the best possible service and provide recommendations for navigating the complex plate heat exchanger market.”