on 29 November, 2012

What was true for the dinosaurs long ago remains inescapably true for those in business today - the key to success is the ability to adapt to changing circumstances.

The important thing, of course, is to be agile enough to adapt quickly, in human timescales rather than geological ones.

on 02 November, 2012

Despite the flak that the energy companies have taken in recent weeks for raising prices to consumers, some fundamental facts remain true: the supply of fossil fuels is limited; world demand for them is rising; so the trend in the price of gas and electricity (still mainly generated from fossil fuels in the UK) continues upwards.

on 03 October, 2012

A decent salesman can sell almost anything to anyone - once. To keep customers coming back, however, you need great service.

There’s a good quote (I just wish I could remember who said it) which went along the lines of: “Great sales without great service is like putting money in a pocket with a hole in it.”

on 24 August, 2012

It’s been really interesting to witness the evolution of the tendering process in our industry.

Years ago, the process was much more “Delboy Trotter” than it is today – companies won contracts on their reputation, their contacts and the price they could deliver at, with the cheapest normally being the winner.

on 10 August, 2012

The Government must push ahead with the Renewable Heat Incentive and desist from stop-start policies if it is to achieve its ambitious goals for decarbonisation, while delivering investment returns, employment opportunities and the growth of the renewables industry.

on 01 August, 2012

I am going to open this blog by quoting from a note sent round to catering teams from the London Olympics Organising Committee (Locog).

“Due to sponsorship obligations with McDonald's, Locog have instructed the catering team they are no longer allowed to serve chips on their own anywhere within the Olympic park.

"The only loophole to this is if it is served with fish.”

on 29 June, 2012

The news from the BSI that only one in five homeowners are set to participate in the Green Deal raises two key questions: why there is such a lack of interest in the Government’s ‘flagship’ green policy, and whose job it is to rectify this problem?

on 28 June, 2012

Social Media is almost an old story. Many of us use it personally, and most have read or heard discussion as to the potential business power of the medium. It would be enough to make a grown woman groan, if it was not for the fact that it is all true, and utterly vital to optimising modern business.

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