on 25 February, 2015

Home security products offer huge potential for add-on sales, making branches more profitable, and increasing customer satisfaction.

on 23 February, 2015

We all know that time is money and that, more often than not, your time could be better spent elsewhere. Often business owners believe it’s just as easy to complete tasks themselves because they know the process and trust their own actions. So how much time is spent running a fleet and what's the actual cost to businesses?

on 17 February, 2015

Richard Burbidge is urging merchants to promote safe stairs and balustrades in accordance with Part K of the Building Regulations.

on 09 February, 2015

Getting the message out there about new product lines or promotions can seem like a hard task for merchants, but harnessing the power of social media can make a huge difference between success and failure.

on 29 January, 2015

Every project is different, so when installers enter a builders’ merchant, they have a host of considerations in mind for each individual job they are working on. Fortunately, there are products out there that can offer what installers and their customers need, but sometimes finding the one that ticks all the boxes can be a challenge.

on 29 January, 2015

According to new research, confidence in undertaking home improvement tasks is lowest among young people.

on 26 January, 2015

Choosing an appropriate vehicle acquisition method can seem daunting for accountants and business owners. It’s important to get an expert in the vehicle industry to give you a balanced and informed opinion when looking at different options, so that you can assess which will benefit your business model the most.

on 22 January, 2015

Every retail, wholesale and manufacturing supply chain has its own quirks, and if you manage inventory and supply for a builders’ merchant, you’ll be all too familiar with those you deal with.

on 12 January, 2015

Last month I explored the quick wins that builders’ merchants achieve when they use the latest supply chain management technology. This week I look at the additional gains that can be made in the medium term, through good strategic use of demand forecasting and inventory management.

on 08 January, 2015

With so many different product categories on offer, it can be difficult for merchants to know what to focus on. Here are my top reasons why the home improvement sector should be a key priority for branches looking to maximise sales throughout 2015.

on 02 January, 2015

According to a new market research report the home security solutions market, on the whole, is expected to reach $34.46bn by 2017, growing at a compound annual growth rate of 9.1%*.

on 18 December, 2014

With UK consumers looking to invest more in their homes and make changes to interior spaces to adapt to their lifestyles, it’s more important than ever for merchants to do all they can to support builders in meeting consumer demand.

on 16 December, 2014

Britain is being forced to fill gaps in its labour markets with overseas workers, according to recent research from recruitment firm Manpower UK. Construction firms are hiring Portuguese bricklayers to fill a shortfall in supply in the UK market, energy firms are increasingly relying on Spanish workers, and even one of the UK’s leading sandwich manufacturers is turning to Hungary to find staff.

on 16 December, 2014

Much is said of the need to demonstrate brand support for new products to create ‘pull-through’ at the trade counter and few would argue the necessity to do so.

on 08 December, 2014

Do you remember the ZX81? It was released in 1981, cost £69.95, and didn’t do a lot. But it was exciting, and for many of us it heralded the dawning of a new age. In the last three and a half decades we’ve seen technology transform so many aspects of daily life that we often forget what things were like before we all had computers in our pockets.

on 24 November, 2014

Of all the products that men and women in the trade need to approach a tiling job, grout is the one that can often get overlooked amidst the focus upon the tile type, style and adhesive. However, grout is an incredibly important piece of the puzzle.

on 17 November, 2014

While the location of a house is always high on the list of priorities for homebuyers, the latest research from British Gypsum has found that consumers are thinking more about what homes can offer, with ample living space stated as a key consideration. British Gypsum’s Sarah White outlines how merchants can use this information to support developers.

on 17 November, 2014

When the recession hit the construction sector and cut-backs became commonplace, investment fell to an all-time low and many struggled to stay afloat in a state of stagnant growth.

on 07 November, 2014

If I can help customers, provide the knowledge or assistance they need, or make a positive difference to their prospects by organising reliable deliveries, then I gain the personal satisfaction of a job well done. I’ve also fulfilled my purpose both as an employee and as an asset to the business.

on 07 November, 2014

With technology playing an ever more important role in homeowners’ everyday lives, people are increasingly looking for more convenient ways to control appliances in their home.

on 03 November, 2014

Josh Robson, head of public affairs at Knauf Insulation, emphasises the need for political agreement on a long-term energy efficiency policy.

on 14 October, 2014

Many tradespeople look for security products as part of a larger building or renovating project. This provides merchants with strong add-on sales opportunities that can be amplified by clever merchandising.

on 03 October, 2014

As new technologies continue to advance industry products, remaining on top of the game when it comes to product knowledge is becoming increasingly difficult for builders’ merchants.

on 01 October, 2014

According to recent research by the Institute of Customer Service, stock shortages on Britain’s high street are driving frustrated customers to look elsewhere and shop online. There is also evidence to suggest that stock shortages can prevent customers from ordering with you again.

on 29 September, 2014

In the world of sales there is an inherent assumption that the easiest option is to provide the lowest cost option to your customer. This view often takes hold because of two related elements:

on 22 September, 2014

In the face of significant challenges in the global economy, the builders’ merchant industry has performed well over the past five years. While many of the sector’s leading players have successfully restructured their finances and operations, they must now look above the parapet with confidence.

on 12 September, 2014

With the demand for more flexible living spaces on the rise, it’s more important than ever for merchants to be aware of the latest innovative building products and how they can help meet homeowners needs.

on 03 September, 2014

It looks like we may have just avoided another Icelandic volcanic eruption. Do you remember the massive disruption to air traffic a few years ago and the resulting chaos for air passengers? We often view disruption as a bad thing, but is it always?

on 29 August, 2014

For many homeowners, security is often an afterthought and they only tend to invest in it reactively – for example, following a break-in. However, initiatives such as National Home Security Month (NHSM) are helping to change this.

on 22 August, 2014

Contemporary, light and clean open spaces are becoming increasingly popular, making it essential for merchants to have the knowledge to advise tradespeople on how to deliver a perfect finish prior to decorating.

on 15 August, 2014

It can be a challenge to make sure your voice is heard, particularly when you’re a small business. It’s essential to make sure your customers know that their voice counts in order to stand out from the crowd.

on 25 July, 2014

As the UK looks to move into the next stage of post-recession recovery, it is unfortunately becoming apparent that a skills gap across a number of industries, including construction, could hold negative implications on future business growth and development.

on 18 July, 2014

Having supplied builders’ merchants across the country for more than 40 years, we’ve noticed a phenomenal change in the products sold, as well as an evolving pattern of industry trends.

on 08 July, 2014

Timber windows and doors continue to enjoy a major resurgence in the UK building market, driven by consumer demand.

on 07 July, 2014

Many multipoint locks are reaching the end of their life cycle. Over the coming months and years, these older locks are expected to fail, creating opportunities for tradespeople in the security sector and helping to generate replacement sales for merchants.

on 30 June, 2014

As colour variations of grout continue to grow, and darker grouts become more popular, the discussion around grout discolouration is a growing issue for many merchants and their customers.

on 16 June, 2014

With the upturn in the UK’s construction sector showing no sign of abating, it is little wonder that so many builders are rushing to fill their order books and reap the rewards of the recovering economy.

on 09 June, 2014

Any good tradesperson will understand the importance of keeping their tools safe and secure. After all, these items are their livelihoods because without them they will be unable to work.

on 05 June, 2014

Considering the tempestuous journey the UK’s green agenda and zero carbon policies have had over the last few years, it perhaps should come as no surprise that there are yet more complications and a scaling back of ambition.

on 30 May, 2014

Keeping abreast of industry innovations can be a daunting task for merchants, not least in peak periods when finding the time to brush up on the latest trends can be a tricky task indeed. But there’s no need to feel out of depth; plenty of suppliers now use social media, apps and other software to share knowledge - meaning merchants can use these easy to access tools to keep up-to-date with the latest industry innovations.

on 19 May, 2014

Things are looking up. In the same week we learned that UK boiler sales are on the rise, with an increase of just over 18% in the first quarter of 2014 compared with the same period in 2013 – according to figures from the Heating & Hotwater Council – we were also greeted with the new Green Deal Home Improvement Fund (GDHIF).

on 12 May, 2014

Despite the fact that crime figures are down in the UK, there is a growing interest in home security among householders looking to protect their valuables and treasured possessions, leading to rising sales of products such as alarms.

on 28 April, 2014

It’s no secret that knowing when to opt for a powdered adhesive over a ready-mixed is confusing – and, if the customer is questioning the product, the pressure is placed on the merchant to rise to the challenge and share their product knowledge. With this simple guide, I’m hoping merchants across the UK can feel a little more confident when it comes to advising on this age-old predicament.

on 22 April, 2014

Southall Associates discusses how to safely accept deliveries as a merchant.

on 14 April, 2014

Whether you are a new business just starting out or an established firm thinking of changing insurance companies, we have some advice for you.

on 14 April, 2014

With recent alerts about air pollution in the UK, and with the latest Purchasing Managers Index for the construction sector highlighting an optimistic outlook for the year ahead, it’s a great time to consider the potential implications of construction dust – both on the local environment and employees.

on 07 April, 2014

Knauf Insulation's Steven Heath asks, by cutting ECO, what risks has the government exposed us to?

on 31 March, 2014

Smithers Apex examines how the gypsum industry is being made to become more sustainable throughout the supply chain to remain profitable.

on 31 March, 2014

Dunlop’s Debi Boulton reveals her prediction for 2014’s tiling trend.

on 24 March, 2014

So, why am I writing about flooding?

I’m writing about flooding because it highlights how the government makes decisions based on the political expediency of the day, rather than on an assessment of real quantifiable benefits for all.

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