LBS: customers can now shop online 24/7.
LBS opens online store
Published: 27 September, 2012
WALES: Award-winning builders' merchant LBS has over 80 years of expertise in supplying building products to both the construction industry and the general public through a network of 14 traditional merchant branches. Now, customers will be able to browse and purchase from an extensive range of products from the comfort of their own home, at any time of the day or night, following the launch of the new LBS online store.
Managing director Mark Davies said: "This is an exciting venture for LBS, and we look forward to providing a 24/7 service to our customers, old and new. We know our customers' shopping habits are changing, and that people are using the internet to source, research andpurchase materials and tools.
"LBS has always worked to provide the high level of service that customers demand, so an online store was a natural progression for us," Mr Davies explained.
"The LBS online site will offer the same friendly and knowledgeable service that we provide within our branches across South West Wales, with quick delivery, high quality brands and affordable prices. We have designed and developed a site packed full of features which is incredibly easy to navigate," he commented, adding that "all essential product information is displayed clearly, along with availability, delivery timescales and the possibility of displaying product demonstration videos and manuals.
"LBS has always been at the forefront of providing new products and using technology to support their first class service levels, and it is embracing the new opportunities that the internet is bringing to the building trades," Mr Davies pointed out.
"With the recent Government announcement that 4G services are to be rolled out across Wales, LBS is now perfectly positioned to take advantage of the growing use of mobile internet services in the principality."Unlike many websites that just supply building materials, if a customer cannot find the product they need, or would just like to speak to someone, they can also contact any LBS branch for free support and advice, backing up the new services with excellent traditional customer service."