B&Q revamps all its stores

Published:  05 March, 2012

LONDON: B&Q is to refurbishes all its 365-stores. It wants to improve its "out of date" stores and create consistency, improving in-store navigation by lowering its tall racking system as well as its display equipment.

The revamp started last month with completion due by 2014. The process follows a improved IT and logistics that gives faster stock replenishment and on-hand availability, with less need for "stock to be up in the air [on high racking]"allowing shelving heights to be lowered said B&Q's director of merchandising and store planning Steve Delo.

Each of the refurbished departments will have a modular fit-out that can be easily changed, rather than the current display equipment that requires heavy equipment to install.

Mr Delo said all departments will be revamped with minimal disruption to trading.

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