Bristan's on the box
Published: 16 September, 2011
UK: Bristan has launched its own online channel to provide easy access to technical information on the servicing and maintenance of key products.
Billed as a 'must-watch for any installer', but also useful for merchants, Bristan TV incorporates several 'How to' product demonstration videos which can be accessed directly from both the company’s website and on YouTube.
Using the findings of its installer feedback, Bristan has created items on commonly asked topics, such as how to fit its Fast Fit bracket and how to use flow regulators.
The videos offer clear and easy-to-follow step-by-step guidance on product service and maintenance, helping installers to solve typical, everyday product problems.
The detailed demonstrations provide advice on many of Bristan's key shower products, including Artisan, Thermotech and Easitherm, as well as on how to replace the valve and washers on both contemporary and traditional tap ranges.
Bill Wilson at Bristan said: "These videos provide us with a great tool for helping our customers, who are often busy on the go from job-to-job and need quick and convenient access to product information. Already, the customer feedback has been fantastic and we have lots more planned in the pipeline – so stay tuned."