Report accidents by phone, says HSE

Published:  11 May, 2011

LONDON: Businesses will still be able to notify fatal and major incidents and injuries by phone following changes to reporting arrangements, the Health and Safety Executive confirmed today.


From 12 September 2011, all other reportable work-related injuries and incidents under RIDDOR (the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) will move to a predominantly online system, with a suite of seven forms available on HSE's website to make the statutory reporting process quick and easy.

Trevor Carlile, HSE's Director of Strategy said: "More than half of reportable injuries are already notified to HSE through the website and this proportion has been increasing steadily over the past seven years. Taking advantage of the growing use of the internet allows HSE to be more efficient in the way it works. We do recognise, however, that people reporting a traumatic event still need that personal interaction so the notification of fatal and major incidents and injuries will still take place by phone."

In a move to improve efficiency further and deliver value for taxpayers, HSE's Infoline telephone service, which currently provides a basic information service to callers, will end on 30 September 2011.

Businesses and members of the public seeking information and official guidance on health and safety can use HSE's website – a huge knowledge bank where people can access and download information free of charge and use interactive web tools.

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