Left to right: Retu Manhas, Alan Spiers, Sheila Roberts, Dan Hole, Jeni Unitt, Jonathan Smith, Yukari Duncan.

Picture perfect - heateam employees on billboard

Published:  14 January, 2011

WARWICK: Employees at UK heating company Baxi’s Warwick-based after-sales operation couldn’t believe their eyes when they saw themselves on huge advertising hoardings outside their Coventry Road offices.


The photo had been taken to use for posters and advertising to celebrate heateam’s recent achievement in the 2010 Top 50 Call Centres for Customer Service.


Lee Robinson, Customer Service director, said: “We were so proud of our team when we discovered that we had been ranked seventh in the country, and was the number one heating company, beating some of the UK’s best known brands, that we literally wanted to shout about it from the roof tops!”


Alan Spiers has been with the company for 29 years, and is featured on the poster. “I had to do a double take when I saw the poster; it was a huge surprise. We knew the pictures would be used in the trade press but never dreamt we’d see ourselves up on a billboard like that! My little grandson made his mum take a photo when he saw his granddad up there!”

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