UK managing director, Martin Russell.
Kaldewei invests in new UK sales structure
Published: 12 November, 2010
ST IVES: Kaldewei UK has announced significant changes to the structure of its UK salesforce to take effect from January 2011.
In place of the current sales organisation which is largely operated by agents, a new structure will be implemented which will see the sales force grow by 75% with the UK being split into six territories with dedicated Kaldewei territory managers.
There will also be a specification consultant and a national account manager to continue the success the agents have helped Kaldewei to build, and to develop and manage relationships with customers.
UK managing director, Martin Russell, commented “Kaldewei is saying a sad farewell to the agents who have been working with us for many years.
"We would like to thank them all for their hard work during this time and their contribution to the success of Kaldewei UK.
"The re-structure is a continuation of the exciting changes that have taken place in the UK office over the past year and another big step forward to ensuring Kaldewei delivers exceptional service to all customers”.
The new territory managers will be making contact with customers in their areas in the coming weeks.
Other significant changes at Kaldewei UK in the past 12 months include the move to new premises in St Ives in Cambridgeshire with a large showroom and excellent customer training facilities, introduction of a new 0800 telephone number, office re-structure with new dedicated customer service and marketing teams, plus a corporate re-design with a refreshed and luxurious new brand image for the company.