Top heating players unite for safety campaign

Published:  22 June, 2010

WARWICKSHIRE: The UK's major gas boiler manufacturers with the support of the Heating and Hotwater Industry Council (HHIC) will no longer tolerate incompetent installers.

This is why they are launching a strong campaign to improve the quality and safety of domestic heating installations in the UK and outlaw incompetent installers. Consumers are often confused by how to ensure that their installer is suitably qualified. This initiative will see warranty claims becoming invalid if a commissioning checklist was not completed when the heating system is installed.

By linking the completion of a commissioning checklist to the warranty of a new boiler, the boiler manufacturers are giving support and encouragement to the large majority of heating installers who carry out their work competently and professionally. They are also sending a clear message to illegal and cowboy installers that manufacturers will no longer carry the cost for installations that have not been carried out in line with the manufacturers' instructions.

In order to be able to install a gas boiler the installer must as a minimum be Gas Safe registered, a member of a Competent Persons scheme and must follow the manufacturer's installation and commission instructions. By completing and signing the Benchmark Commissioning Checklist the installer provides the customer with reassurance and evidence that these requirements have been met.

The industry is taking this action to support the majority of competent installers and because it firmly believes that householders should have the right to expect that their new boiler and heating system should be installed professionally, safely and competently.

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