Putting people first.

B&Q supports City & Guilds in retail

Published:  23 April, 2010

GALWAY, IRELAND: B&Q's Knocknacarra store celebrated 22 staff being awarded their City & Guilds NVQ in Retail Skills or Home Improvement Knowledge Qualification. 

The awards follow a commitment from B&Q earlier this year to invest £1m in improving the skills of its store teams.

Customers will be able to recognise these employees in store from next month when the City & Guilds qualification will appear on name badges.

Alan Treacy, manager of the B&Q Galway store, stated: "We're delighted to see our colleagues having their training and expertise recognised with these qualifications. Staff name badges will reflect these individual achievements and customers will be able to walk into our store, meet a friendly member of staff and be confident they're getting expert advice.

"City & Guilds is a powerful message and employees can't achieve the qualifications unless they meet the full criteria."

In March of this year, B&Q received the Global Gallup Great Workplace Award. It is the fourth consecutive year the retailer has won the award and it is the only UK/Irish business to be awarded.

The Gallop Great Workplace Award honours organisations whose employee engagement results demonstrate they have the most productive and engaged workforces in the world. 

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