Ray McClay (right) collects the Boiler Manufacturer of the Year Award.

Double delight for Worcester

Published:  02 November, 2009

WORCESTER: Worcester, Bosch Group has become the first company to win the ‘Boiler Manufacturer of the Year’ Award twice in succession at the Gas Industry Awards Gala Ball, organised by Phoenix Natural Gas.

The awards, which recognise excellence in developing the natural gas infrastructure in Northern Ireland, are designed to acknowledge companies that have achieved substantial customer growth, innovation and high standards of customer service during the course of the year.

Irish TV personality Noel Thompson hosted the event which saw 370 guests and dignitaries from the gas industry attend the glitzy ceremony at La Mon Country Club Hotel in Belfast. The judges paid particular credit to Worcester for consistently maintaining high standards in all areas of service and a strong emphasis towards training and supporting a range of industry initiatives locally. They also added that Worcester ‘comes with an excellent pedigree of both quality and reliability and this is borne by their continuing success in the market place.’

Worcester’s regional sales manager Ray McClay, who collected the coveted award from category sponsor Sentinel Solutions, said: “This category is regarded as the big one on the night and to have won back to back titles is an excellent achievement. The investment we make to ensure that our products and services are of the highest standard has been well rewarded tonight.”

Worcester is continuing to develop its training network across Northern Ireland with dedicated facilities in Bangor, Belfast and Londonderry and plans to introduce a forth facility in the South East of the province next year.

Installers throughout the country now have access to our complete training programme which includes courses for gas and oil-fired Greenstar boiler training, training for renewable technologies, Greenskies solar, Greenstore ground source heat pumps, Greensource air source heat pumps and OFTEC and unvented accreditation courses.

Worcester is also strengthening its customer support in the region with two full-time engineers, a full-time trainer and a technical sales manager working with customers in Northern Ireland and a team of three covering customer requirements in the Republic of Ireland. Worcester also has boiler and renewable training vehicles, which go out on the road to provide onsite training around Northern Ireland.

Worcester also sponsored the ‘Growing Business of the Year’ category at the Gala evening, which was presented by Mr McClay on the night.

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